Support

Need a hand with The Curio House? We're happy to help.

Frequently asked

Do I need an account to play?

No. The whole game works offline with no account. Signing in (Apple or Google) is optional and only enables cloud save and the leaderboard.

How do I sync my progress to a new device?

Sign in with the same Apple or Google account on both devices (Settings ▸ House Guest). Your saved House is pulled down and merged so you don't lose progress.

I bought Glim or the Curator's Pass and it didn't appear.

Make sure you're online, then reopen the store — completed purchases restore automatically. If it still doesn't show, email us with the date of purchase and we'll sort it out.

Is there pay-to-win?

No. Glim is earned by playing, and purchases are optional conveniences and cosmetics. Nothing gates skill-based progress behind a purchase.

How do I reset the game?

Settings ▸ Start the House over erases your local progress. To also delete cloud data tied to your account, email us.

The weather / location prompt — do I have to allow it?

No. Real-world weather is an optional effect. Deny the permission or turn weather off in Settings and the game plays exactly the same.

Still stuck? Write to icorpsonline@gmail.com and tell us your device and iOS version.